Privacy Policy
Effective September 4, 2026
This Privacy Policy explains what information Fuse Works LLC ("we," "us," "our") collects through FirstPass (the desktop app and this website), and how we use it.
The short version: your actual video and audio footage never leaves your computer. Everything below is about the small amount of account and usage data needed to run your subscription, your stats, and the website.
1. Information We Collect
- Account info: email address, username, country (optional), and a securely hashed password — we never store your password in plain text.
- Payment info: handled entirely by Stripe. We receive confirmation that you're subscribed and your subscription status — never your card number.
- Usage stats: when you run FirstPass, the app sends us aggregate numbers — how many runs, total footage hours processed, processing time, and similar counts — to power your account stats, the leaderboard, and achievements. This is metadata about your usage, not your actual video or audio.
- Bug reports: if you submit one through the /support page, we store the subject, message, your account email, and a ticket number.
- Basic server logs: like any website, our hosting/DNS providers (Render, Cloudflare) log requests including IP address, for security and reliability — standard web server behavior, not something we actively review per-user.
- Cookies: one cookie, to keep you logged in. No third-party ad-tracking or analytics cookies.
2. What We Don't Collect
We never receive, upload, or store your raw video or audio footage. FirstPass processes everything locally on your own machine and only sends the resulting timeline file to your own editing software — not to us. Bug reports don't support photo attachments yet either, so only the text you type is ever sent.
3. How We Use Information
- To run your account and subscription (authenticate you, process payments, enforce free-tier limits)
- To power features you opt into — leaderboard rank, friends, achievements, your public profile page
- To respond to support requests and bug reports
- To send transactional email (password resets, update notices) via Resend — we don't currently send marketing email, and if that changes, you'll be able to opt out
- To keep the Service secure and working (fraud/abuse prevention, debugging)
4. Who We Share It With
We don't sell your data. We share the minimum necessary with the vendors that run the Service:
- Stripe — payment processing
- Resend — transactional email delivery
- Render — application and database hosting
- Cloudflare — DNS and email routing
Each processes data as our service provider, under their own security practices — not for their own marketing purposes.
5. Data Retention & Deletion
We keep your account data as long as your account is active. You can delete your account anytime by emailing support@firstpasseditor.com — this removes your account, stats, and associated data from our database.
6. Your Rights
Regardless of where you're located, you can ask us to access, correct, or delete your personal data anytime — email support@firstpasseditor.com. If you're in the EU/UK or California, this includes any additional rights those laws provide (e.g. data portability, opting out of sale — we don't sell data, so that one's moot).
7. Security
Passwords are hashed and salted, never stored in plain text. All traffic to the site and backend is encrypted (HTTPS). No system is perfectly secure, but we don't store the one thing that would matter most — your actual footage — in the first place.
8. Children
FirstPass isn't directed at children under 13, and we don't knowingly collect data from them. If you believe a child has created an account, contact us and we'll delete it.
9. International Users
Our servers are located in the United States. If you're using the Service from outside the US, your data will be processed here.
10. Changes to This Policy
We'll update this page if what we collect or how we use it changes, with a new effective date at the top.
11. Contact
Questions about this policy or your data: support@firstpasseditor.com
Fuse Works LLC · New York, NY